All the sizes listed on our website are US sizes,
Use the size conversion below to find your perfect size , If you are not sure email us customer_service@pelleline.com and one our customer service consultant will be happy to help you
| US Size | EU Size | UK Size |
|---|---|---|
| 6.5 | 39 | 5.5 |
| 7 | 40 | 6 |
| 7.5 | 40 | 6.5 |
| 8 | 41 | 7 |
| 8.5 | 41.5 | 7.5 |
| 9 | 42 | 8 |
| 9.5 | 42.5 | 8.5 |
| 10 | 43 | 9 |
| 10.5 | 43.5 | 9.5 |
| 11 | 44 | 10 |
| 11.5 | 44.5 | 10.5 |
| 12 | 45 | 11 |
| 13 | 46 | 12 |
Returns and Exchanges:
If you are not happy with your order, we are happy to accept a return or exchange. You may return or exchange an item within 15 days after receipt of your order. Please note that there is a $7.99 restocking fee for returns made for refund. Customers are responsible for shipping charges.Only exchange accepted for international orders.
The Return shoes must be new no sign of wear in the original box with shoe bags if included, there will be $25 re boxing charge if the shoe box is taped with label and shipped.
Refunds will be issued on returns that fall into the following categories and meet the return specifications:
a. The fit isn't correct
b. Manufacturer defect
c. Wrong size was ordered by customer or shipped by our warehouse
Exchanges will be available for returns made for any other reason.
No refund on Promotional sales, only exchange or store credit
All final sale merchandise can not be returned or exchanged
No Cancellation or return for made to order items, Made to order items are Final sale
How to take care of your leather shoes:
To start, brush your shoes to remove dirt and dust. You should have a brush specifically for this job; do not use the same brush you use for polishing. If brushing does not remove all the dirt, you can use a damp cloth (without any soap or cleaning solvent) to clean away tougher dirt. Make sure you let the shoes air dry before you continue the process.
Once dry, spread a small amount of Polish or Shoe Cream evenly over the shoes with a cotton cloth or brush—if you use a brush, try to keep specific ones for each color of polish. Leave the polish or shoe cream to soak for 2-3 minutes, usually the time it takes to cover the other shoe.
After the polish has had the chance to settle into the leather, brush the shoes all over with a shoe brush—preferably a horsehair brush due to its softness. Brushing will remove most of the polish or cream and even out the color of the shoes again, bringing out the leather’s natural shine.
Finally, buff the shoes with a cotton cloth for a final shine and to remove any brush marks. Don’t buff the shoes too hard, as this produces friction and that heat can mark lighter colored leathers (this isn’t an issue with black).
If You invest in high quality footwear, spend a little more and treat them to high quality polish, shoe cream and renovator, we recommend all of the products from our Saphir collection, the finest producer of shoe care goods in the world
More tips to take care of your shoes:
Use Cedar Shoe trees , Always remember to insert your shoe trees after wear, Cedar absorbs moisture and keeps leather from cracking.
Dry wet shoes on a shoe rack, allowing air to flow around them. Leather soles will not dry out if wet shoes are simply kicked off and left on a cold floor. Never dry your shoes on a direct heat source—it will dry and crack the leather in no time and is very, very bad for the shoes’ longevity
If your shoes are dirty or dusty, use a soft brush to give them a quick brush before you store them. If they’re wet, wait until they’re dry and then brush.
If you can, rotate your shoes. Buy more than one pair and try not to wear the same pair on consecutive days.
